We offer face to face consultations or telephone consultations with all our doctors and nurse practitioners. Appointments for routine face to face consultations will be available to book via reception, in person, by telephone or by using our online booking system via our website.

To arrange an appointment by telephone ring reception on:

Mendlesham: 01449 767722

Bacton:            01449 781777 

Routine consultations are for 10 minutes, if you feel you will need more time due to a number of issues, please book a double appointment.

Extended Hours

The GP Extended Hours service is designed to provide patients with appointments outside core general practice hours for routine care and is available:

Wednesday 7.00-8.00 am and Thursday 7.30-8.00 am and 6.30-7.00 pm offering a selection of blood test, GP and Nurse Practitioner appointments.

To book an appointment please call reception.

Urgent Appointments

Urgent Appointments/Urgent problems which cannot wait until the next routine appointment may be seen by whichever doctor is available at the end of morning surgery or before evening surgery.


Please let us know if you are unable to attend your booked appointment so that we can offer this to another patient.


There may be times when you would feel more comfortable with a chaperone in the room during your consultation with the doctor. If this is the case, please do not hesitate to ask. Your doctor will be happy to arrange this immediately.


For insurance medicals and other private appointments, please DO NOT book online but contact our receptionists to book an appointment for any medical insurance or other private services, for which there is usually a charge.

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